Information we collect
We may collect details about your restaurant or business, the service you need, your requirements, name, mobile number, email address, preferred contact method, and any additional information you choose to share.
Why we collect it
We use this information to understand your request, identify the right service, contact you, support registration, integration, or growth work, and improve our request experience and services.
How requests are processed
The Baseera team reviews submitted information to determine the next step and may contact you for additional details or to clarify requirements before any service begins.
Google Sheets storage
Service-request data is submitted to a dedicated Google Sheets file used to manage and follow up on requests. Use of that service is also subject to its provider’s security and privacy policies.
Access and protection
Access to request data is limited to authorized people who need it for follow-up. We use reasonable organizational and technical measures to reduce unauthorized access or use, but cannot provide an absolute guarantee for data transmitted over the internet.
Sharing information
We do not sell your personal data. We may share information, where necessary, with service providers or delivery platforms relevant to your request after the appropriate service path has been clarified.
Retention and your choices
We retain information for as long as needed to process the request and manage related services. You may contact us to ask about, correct, or request deletion of your data, subject to applicable operational and legal requirements.
Privacy contact
For questions about privacy or how your data is used, contact info@baseerahsa.com. Baseera operates in Saudi Arabia.